Speakers

Melanie Kansil Customer Underground

Profile:

Melanie Kansil is the co-founder & CEO of Customer Underground, an online platform dedicated to helping customers share information and businesses engage with customers. The company is about to launch its innovative mobile customer engagement platform, BoomVox. 

Before starting Customer Underground with three friends, Melanie was a management consultant with global management consultancy McKinsey & Company, both in New York and Sydney, as well as in her own practice. Her focus on lean operations as a consultant helped develop her passion for good service and an insight into the challenges that organisations face in delivering it. 

Melanie has an MBA from Stanford University and an AB in Physics from Harvard University; she is Secretary of the Stanford Australia Association and a Non-Executive Director of Heathley Asset Management Limited.

Connect with Melanie

Websites: customerunderground.com, boomvox.me
Facebook: The Customer Underground Facebook Page
Twitter: @customeruground