Virtual business creates a flexible future
Kate Gorce-Macham
One startling prediction suggests that up to 70 per cent of the jobs that will be available in 2010 haven't even been invented yet. There is no doubt that we all need to think more creatively about our future livelihoods.

The workplace is changing fundamentally and the right job is becoming hard to find. Profitability appears to be more important to corporations than loyal employees as they merge, downsize and relocate. One startling prediction suggests that up to 70 per cent of the jobs that will be available in 2010 haven't even been invented yet. There is no doubt that we all need to think more creatively about our future livelihoods.

Virtual business associates, or VBAs, are doing just that. What on earth is a virtual business associate you ask? A VBA partners with a client (i.e. another business owner) and uses technology to deliver services. These individuals are throwing off the employee shackle and re-inventing themselves, and a whole new vocabulary to describe their small office/home office, or SOHO, status is emerging. New terms include:

  • Solopreneur
  • Micropreneur
  • Free agent
  • Freelancer
  • E-lancer
  • Independent contractor

One thing is certain - these new business owners are starting to appear in our national statistics. According to the latest figures release by the ABS, nearly one million Australians work from home. This figure includes employees working offsite, or telecommuting, but still accounts for more than 10 per cent of the entire workforce. About half these people are women and 76 per cent are 35 years old or older.

Excellent opportunities for women
Given the statistics above, it is no wonder that virtual business associates are fast becoming part of a booming, cutting-edge service industry. Better still, if you've got the right experience and expertise then you're bound to find a bright future in this area, particularly if you're a woman.

Almost 85 per cent (and growing) of VBAs who participate in online communities in order to collaborate and share expertise are women. By joining forces, they are choosing to take responsibility and control of their lives by creating a flexible, technology-driven future for themselves. They choose not to do the daily commute, amass the corporate wardrobe or ask permission to take time out when children are sick or have their school sports carnival. Their new slogan is ''have modem, can deliver''. Women are standing out as keen early adopters of technology that can improve their lives.

You don't have to see each other to work together
One managing director of a large seafood business prefers to outsource all his correspondence to a VBA whose expertise is writing. They both benefit because she can fit work around raising her three year old daughter and her client has work waiting for him in the morning when he arrives at the office. They've never met face-to-face and all their communication is via the telephone, email and, amazingly, snail mail! This particular virtual associate also copyedits for an author based in the United States - they have never met either.

Focusing on core business
One of the benefits of partnering with a VBA instead of taking on the burden of an employee (employees can cost up to twice their annual salary) is that you can continue to do what you are good at - your core business - and outsource the rest. Depending on your situation, this might be:

  • Bookkeeping
  • Database management
  • Event management
  • Diary management
  • PR/Marketing support
  • Website maintenance

One export solutions company outsources all its grant and tender document preparation to a VBA. It is more cost-effective for them to do this rather than employing someone in-house because they do not have to provide office space and equipment, superannuation, workers compensation or professional training and development.

Ten things to know about working successfully with a VBA
Partnering with one of these business associates may take some getting used to and may involve developing new work paradigms. Here are some things you may need to know:

  1. VBAs have opted out of the daily commute, the corporate grind and the office politics - they know that there is more to life than being an employee.
  2. VBAs have chosen a new lifestyle/workstyle and very often are balancing work with other important activities, e.g. parenting, study or leisure pursuits.
  3. VBAs are also known as entrepreneurs and free agents and have a professional service to offer.
  4. Remember that working with a VBA is a business-to-business relationship, not an employer/employee or boss/subordinate relationship. If you ever feel tempted to treat a VBA as an employee - don't.
  5. Take the time to speak with several VBAs before deciding which one you would work best with, although you may choose to partner with several depending on their areas of expertise.
  6. VBAs will want to learn all about your business so they can provide you with outstanding services so tell them as much as you can about yourself, your business and your future goals.
  7. Be specific when outlining the services you require, e.g. bookkeeping, appointment scheduling, copyediting, desktop publishing, IT support, PR support, telephone answering, writing.
  8. Make sure you draw up a written contract detailing the exact services, time period, confidentiality clauses and payment method that have been discussed verbally.
  9. Decide how you are going to communicate over the term of the contract, e.g. over the phone, by email or even face-to-face once a month.
  10. Keep an open mind and explore different ways of working with your VBA, especially when new technology presents itself.

Virtual business and the future
An Australian report which estimates and maps employment relocation in the global economy and new communications environment, reveals that:

"Organisations are ''electronically outsourcing'' information-based work to firms or individuals located in cities, regions or countries that previously would not have been considered. The Internet allows large firms, small firms and even home-based businesses to compete for such work across a wide area, potentially the globe."

Virtual business associates work locally and globally, and are part of a future that is already here. Remember - have modem, can deliver!


Kate Gorce-Macham is the managing director and community creator of Virtual Business Australia (previously The Virtual Assistant Group) and is continually inspiring others to create virtual businesses. A passionate advocate of this evolving workstyle/lifestyle concept, Kate has been interviewed for TV, radio, newspapers, magazines and online publications both locally and internationally. For further information visit Kate's website at www.virtualassistant.com.au or call (08) 9377 0783.






More Articles . . .

Branding and Marketing Trends: Become More Strategic and Thoughtful With Your Messages Social Media for Small Business Podcast
Communicating with customers and clients from other cultures Sue Patterson
7 Rules for Writing Headlines that Sell Dominique Antarakis
A Quick Tip to Create a Winning Sales Proposal Warwick Hall
Achievable Goals Blair Singer
Addictive Business: The low down on getting your customers high Kerwin Rae
And the Most Important Thing to Make More Money is? Kerwin Rae
Are your customers really who you think they are ? Janet Sernack
Can-do Thinking - It does make a difference Sandi Givens
Communication - the most misused word in our vocabulary Carly Anderson
Creative Business Veterans Align Sales Strategy with Company Vision Gillian Corban
Design Your Own Cyberstore Lianne Conner
Five Quick Tips to Stimulate your Sales Efforts Karen Andrews
Get Ready to Increase Sales and Profit Mara Ulms
Get the Phones Ringing with Direct Response Advertising Mandy Collett
Holding Your Own Value Alicia Beachley
Hot Tips for Attending Networking Functions Robyn Henderson
How market research can improve your profits and reduce costs Marie-Claire Ross
How to Build a Back-end to Your Business and Multiply Your Profit Potential Mandy Collett
How to Charge What You're Worth Lindsay Berger
How to gain more business without doing more work Lorraine Pirihi
How to Generate Sales for $0! Natalie Poole
How to Maintain Sales in a Tough Economy Suzi Dafnis
How to Turn Your Business Into A Profitable One Diane Fraenkel
How to Win Customers' Hearts and Minds Vivienne Kane
Identifying your Value Added Factor Janet Sernack
Improve your Online Customer Experience Melanie Kansil
Improving the Art of Persuasion Robert Cialdini
Internet Success Strategies Karen Scott Davie
It's Time to Stop Serving and Start Selling Again! David Penglase
Keeping in Contact with Customers Lianne Conner
Keeping your cash flow flowing Amanda Ellis
Knowledge to Sink Your Paws Into Amy Lyden
Lessons for Business: Bad Service Experiences Posted Online Melanie Kansil
Making the most of your membership to the Australian Businesswomen's Network Leanne Griffiths
Managing people's emotions effectively at work Katina Cremona
Marketing Tips for Surviving the Downturn Michelle Gamble
MentorNet... Catalyst for Change and Better Sales Mary Petherick
Now is opportunity time Grant Butler
Partnership Power! Ron Kaufman
Pricing for profit Amanda Ellis
Privacy... is your business caught by the new legislation? Judy Anne Feeney
Recognise the Lifetime Value of Your Customer (LVC) Mandy Collett
Shopping for Women Made Easy for Men Annette Lackovic
Smart Marketing - How to Write Headlines that Sell Mandy Collett
Smart Marketing: Harnessing the Power of Referrals Mandy Collett
Smart Marketing: How well does your product or services satisfy what your customers really need and want? Janet Sernack
The economy is shrinking. So how much should your marketing budget shrink? Amanda Stevens
The Magic Of Networking Robyn Henderson
The Silent Killer Of Any Business Christine Hepburn
The Six Principles of Influence Robert Cialdini
The Three Hats of Joanne Kessell - A Business Success Story Joanne Kessell
Tips to Increase Your Sales Leanne Griffiths
TrainingNet's Karen Scott profiles two member websites... Karen Scott Davie
Turning information into knowledge and then into customers Linda Hamilton
Turning Your Business into a Well-Oiled Machine Michael E. Gerber
Virtual business creates a flexible future Kate Gorce-Macham
What do I hope to achieve by doing what I do? Janet Sernack
What Kind of Gift is Your Business? Christine Hepburn
What to Do When Your Customer is Ready to Explode Ron Kaufman
When Service Goes Wrong, Bounce Back! Ron Kaufman
Where Am I Going Wrong With Cold Calling? Natalie Poole
Where are you from again? Making the communication process easy Elizabeth Ball
Who's running your show? Marita Dullard
Winning Through Service: Focus Your Attention on Your Customer Jo Louis
Work Your Networks Carolyn Tate
Writing an e-zine that works Mary Morel
You Don't Have to be an Attack Dog to Make Millions in Sales Blair Singer
 
 

Commander

5 months FREE on phone system rental


Rent a new phone system and connect your phone lines with Commander to receive 5 months rent free.


Why rent with Commander?

  • Tailored complete solutions
  • Great offers from leading phone system brands
  • Rental & communication on a single bill
  • Renting systems conserves cash flow

Hurry — Act before 30 June!