Susan Williams is the founder of award-winning business The Finishing Touch.
From modest beginnings 16 years ago, The Finishing Touch now employs more than two hundred casual staff nationally, and has a franchise in New Zealand. It has been independently recognised with more than 20 major industry and government awards.
In this video interview we discuss:
How Susan has differentiated her business, The Finishing Touch, from competitors
The strategies Susan uses to manage over 200 casually-employed staff
Why employing mature aged people has proved to be a winning formula and
The challenge of having such a wide network of operation, and how technology helps overcome this
Enjoy this interview with Susan Williams.
About the In Her Shoes series
In Her Shoes is a regular video series presented by the Australian Businesswomen's Network and BNet.com.au. Each interview features an inspiring businesswoman and her strategies for success.
You might be interested in this upcoming event...
NEW: Social Media for Small Business Webinar Series
Practical ways to use social media to grow your business
Online Webinars - Starting 28 May 2013
NEW webinar series: designed to dispel the myths about social media and arm small business owners with skills and know-how to make social media a powerful force for business development and bottom line results.
Experts will present practical ways to use social media to:
Build brand awareness for your organisation
Network and make connections all over the world
Build your personal profile and position you as a credible authority
Drive traffic to your website, blog or social networks
Convert social media followers to leads and leads to customers
Grow you reach with suppliers, staff, resources, alliances, sponsors
Susan Williams did not have an ideal or classical educational background - leaving her local High School in 1976 after Year 10, with no tertiary education. Her parents also separated when she was young. Consequently, Susan's education from an early age came from 'real world' experiences, working ...
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The Australian Businesswomen's Network (ABN) provides mentoring, training and resources (videos, articles, webinars, courses, blog posts, interviews, eBooks) that help women start, manage and grow a business. ABN inspires women in the workplace to enhance their career paths and connects women with peers and role models so that they can be inspired by each other. Promote your business, grow your network and get business training, 24/7 when you join our community. Call us on 1300 720 120 for more details or get connected. Learn more about membership with the Australian Businesswomen's Network.