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Dealing With The Tough Stuff: Achieve Results From Crucial Conversations

28 August 2012 | Alison Hill | 2 Comments

Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs.

In this episode, we speak to Alison Hill, co-author of Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations.

In this interview, Alison explains:

  • what types of conversations are 'the tough stuff'
  • how you can have more productive discussions in the workplace -- and less conflict
  • series of questions that will help you 'rate yourself'
  • "The only way to do something well is by doing it poorly"
  • traits vs behaviours
  • tools for depersonalising tough feedback
  • strategies for overcoming resistance and defensiveness

Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs.

In this episode, we speak to Alison Hill, co-author of Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations.

In this interview, Alison explains:

  • what types of conversations are 'the tough stuff'
  • how you can have more productive discussions in the workplace -- and less conflict
  • series of questions that will help you 'rate yourself'
  • "The only way to do something well is by doing it poorly"
  • traits vs behaviours
  • tools for depersonalising tough feedback
  • strategies for overcoming resistance and defensiveness

Enjoy this interview with Alison Hill.

 


 

herBusiness is a podcast series presented by the Australian Businesswomen's Network. Each interview features an
inspiring business person's story and strategies for
success. New episodes are released regularly.
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Alison Hill, Pragmatic Thinking

Guest

Alison Hill, Pragmatic Thinking

Alison Hill

Alison's extraordinary listening skills literally change people's lives. A Psychologist with a wealth of experience as a trainer, coach and mentor Alison has a passion to support people to interact with principle, influence with purpose and inspire with passion. Alison's ever present compassion, emp...


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About the Book

Dealing With The Tough Stuff

How to achieve results from crucial conversations

By Darren Hill, Alison Hill and Dr Sean Richardson

Let's face it. Most managers are terrible at having the tough conversations with their staff, often losing sleep over it and avoiding the process altogether. It's even rated as one of the least desired parts of their job.

But with employee's performances being placed under the midyear microscope again, the reality is that some of these conversations will need to be tough. But the process needn't be that tough.

Dealing with the Tough Stuff: How to achieve results from crucial conversations is THE training tool for all managers and leaders wanting better results from tough conversations, who want to build a positive feedback culture and ensure their leadership success.

In Dealing with the Tough Stuff, behavioural scientist Darren Hill and psychologists Alison Hill and Dr Sean Richardson utilise their deep expertise in human behaviour, wealth of understanding, experience and research in dealing with the tough stuff in their working careers to deliver their own insights alongside key research and case studies.

As a leader it is inevitable to have crucial conversations, Dealing with the Tough Stuff will support you to do this with confidence and allow you to step in to an effective leadership role. This book is for those who want to stop avoiding situations, take courage and say 'enough is_enough'.

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Alison Hill, Pragmatic Thinking


Read more about Dealing With The Tough Stuff

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