Business Makeover Library

Make Over Your Reputation and Authority

4 September 2012 | Suzi Dafnis | No Comments

Reputation and Authority

If I Googled your name today, what would I find? No doubt (if you’ve been working at it), I’d find some photos of you, your website, your social networks, articles you’ve authored and possibly even some publicity for you or your business.

But, what if we don’t like what we see in those search results? What if the story that our online presence, or our offline marketing materials tells, is not how we want to be positioned? What if they’re damaging our reputation?

In business, reputation is key. So is being seen to be an authority at what you do.

Strength in authority and reputation can differentiate you easily from your competition. And, both can easily be upgraded with a little attention to some key areas.

Photos tell a story. What are your photos saying?

I’m a bit of a stickler for good quality photos for professional use. If you don’t have a professional photograph of yourself, then how can you show how truly professional you are?

Our easy access to cameras does not make us pros. We often don’t have the distinctions on lighting, cropping or what will look good in various media. One professional photo can be used time and time again and is worth the money invested.

Tip: Hire a professional and make the investment in your professional image. And, watch our website for upcoming tips on good business photography.

Branding You and Your Business

How consistent is your brand across various media? Are you using the same branding elements (colours, logos, images, voice/tone) across media? Are you then adapting the message to the media?

Let your messaging position you as an expert that can be relied on. Let every message you put out (each post, tweet, uploaded photo, white-paper or business card) speak of your utmost altitude within your industry.

Tip: Do an audit across all your social network platforms and online media as well as your offline (letterhead, advertising, marketing materials) and determine if your brand speaks of your authority and reputation.

Giver or taker? How generous are you?

Would people describe you as generous in business? Generosity is a word I’d like my customers to have in their minds when they think about my business and me.

I doubt that many of you fit this description, but let me ask: Are you generous with information and help or do you only ask for favours when you need them? When you are at a networking event, what is your ratio of asking about the other person to talking about yourself?

I am a believer in ‘what goes around’ and feel that the more I give, the more I receive when it comes to dealing with clients.

Tip: How can you reward your best customers? Is there information or education that you can give them that helps them AND positions you well? Again, offering relevant information will only strengthen your positioning as an expert.

Do I LOOK like I mean business?

Is your image in a rut? Feeling good about your image can help boost your confidence.

I like to laze about in my Lululemon track pants. But I don’t! While we have a casual work culture, I can pretty much attend a meeting any day of the week and feel like I’m well-dressed without being dressy.

Having said that, I do have a commitment to my diet and exercise and I don’t leave home without some eyeliner!

Whether we like it or not, people do make a judgment call when they see us. Do we look as though we know what we are talking about? Do we look like we can be trusted? Are we congruent with our brand?

Tip: Is this a good time to do a ‘green-bagging’ and toss out what you haven’t worn for a year and to reward yourself with a new business outfit?

Looking the part - with help

Beauty is not the first area of business that I think of authority and reputation, but maybe it should be ;-) .

If you’ve never been to a makeup counter and had someone do you make up for you, I highly recommend it, especially for an important occasion.

I absolutely love having my makeup done. It may sound silly, but I can never do it even close to how the professionals do it. Like anything, applying makeup is a skill. So, getting some professional tips can help you feel more confident.

Tip: Watch our website and social networks this month for makeup tips for professional women. These tips are brought to you by the experts at Napoleon Perdis.

No matter what your business, you can build your reputation by taking care of some key parts of your overall image - both personal and professional.

What area are you going to tackle?

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Suzi Dafnis, Australian Businesswomen's Network
Napoleon Perdis

Author

Suzi Dafnis, Australian Businesswomen's Network

Suzi Dafnis

Suzi Dafnis is the Australian Businesswomen's Network's Community Director and Chairperson of the Advisory Board. Suzi has been involved with the network since 1995. In 1998, she took over the network from its founder and has since managed and grown the network. She remains its media spokesperson ...


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Napoleon Perdis

Napoleon Perdis

Napoleon Perdis: The Man — Napoleon Perdis is a renowned, award winning, international makeup artist with over 20 years experience in the industry. Napoleon remains one of the few makeup artist developed brands who still owns, operates and actively works in the industry.  With strong and strategic presence in both the Australian and US markets, Napoleon Perdis is the KEY Australian beauty brand currently available in renowned luxury US retailer, Nordstrom. A key element of the Napoleon Perdis brand and person is that of educator. He pioneered and democratised makeup artistry education, and since the creation of the Napoleon Perdis Makeup Academy over 20 years ago, he has trained over 25,000 students in Australia and the US.

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Napoleon Perdis: The Brand

Passionate about supporting the Australian fashion industry, Napoleon and his team remain runway fit as he continues to lead the largest, most experienced team of makeup artists each season at fashion week. Extending beyond fashion, Napoleon's support and passion for the arts has been realised through his sponsorships of The Australian Ballet as well as the AACTA's, Astra Awards, Sydney Film Festival.

Napoleon Perdis: The Brand Builder

In 2008, and one of the first international makeup artists to be involved in the Designers for Target program in the US, Napoleon Perdis created NP Set, a colour cosmetic offering for the masstige market.

NP Set launched soon after in Australia where the easy-to-use, multi-purpose products at very accessible price points were fast a winner with the savvy Australian consumer. In April 2012, Napoleon took the NP Set brand (and his famed expertise and knowledge) to the television screens of up to 7 million Australians via TVSN. With the identification of the evolution of omni-channel retail combined with his experience on the US powerhouse home shopping network, QVC, home shopping networks were a natural next step for the brand and the man. In May 2012 Napoleon opened his first Napoleon Perdis Life.style store in Sydney's Woollahra, restoring the iconic Post Office. Representing the next visionary step of the Napoleon Perdis brand, Life.Style was borne out of Napoleon's passion for art, fashion, design and all things beautiful. Housing an eclectic mix of international men's and women's accessories, jewellery, art and homewares that sit beside the Napoleon Perdis Cosmetics range as well as a carefully curated selection of vintage items.

Napoleon Perdis: The Innovator

The Napoleon Perdis cosmetic range is innovative, award-winning, and wearable. His lauded Auto Pilot Pre-Foundation Primer has been prepping and perfecting complexions for over 10 years. While Napoleon was not the first to ride the mineral makeup trend, he patiently waited until he was most satisfied with the innovation level and formulation before offering mineral makeup to his customer. The introduction of two Mattifying Lip Palettes to the lip stable have been acknowledged as industry changers by Shop Til You Drop magazine, who recently awarded the Double Agent Nude a 'Shop Genius Award'. The brand's latest skinnovation comes in the form of The One. A one shade wonder concealer and a sales success story! Sometimes an upgrade is as important as innovation. In the past 12 months, the brand has continued to see the upgrade of many of its original and core products to new luxe gold packaging. For NP Set, the multi-use products are as innovative as they are environmentally friendly. Ingredients are key to the NP Set range which boast the latest and greatest ingredients with organic benefits, are 98% paraben free, in recyclable packaging.

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Suzi Dafnis, Australian Businesswomen's Network
Napoleon Perdis


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